viking river cruises cancelled 2022

This guarantee is combinable with all other Viking offers available. Four excursions that I wanted are already sold out. We could not wash, shower, not wash our hands and NOT able to flush toilets! Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise . They just decided to keep our hard earning money. This site is for entertainment purposes only. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. I believe this policy and practice is clearly unfair and rather reckless. SA. The whole experience was a disaster. airfare $2198 Viking's treatment of it's customers makes no sense.they combined two of my trips (without asking) into one "butterfly trip" which meant when I had to cancel the first, it cancelled the 2nd. coach. Withholding of monies and shore excursion booking system failure. You dont know a week or 10 days in advance what will happen with the water levels. Business Section was crowded 8 units wide while first class just in front Norse Atlantic Airways to Launch NY-Rome Flights. passengers asked if ports on the new itinerary may close and if there's a chance the cruise could be canceled while underway. Subscribe to Apple News. We have spent $25,000.00 including air far which we are also going to lose if not used by 12/31/2023. Viking collects 3 fares for a 2 person room. It would seem to be a reasonable and simple request. It was too windy and not safe so decided not to try to use their tender. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Had a planned eastern European river cruise starting mid-October for over a year. I have had the cruise booked for probably a year but only now would the allow me the opportunity to purchase the spoils. In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. This review was chosen algorithmically as the most valued customer feedback. Having trip insurance may pay you in full depending on your coverage. On the last day, all running water was turned off until we left the ship. Viking Cruises cancelled all 2022 departures on its Kiev (Kyiv, Ukraine), Black Sea & Bucharest itinerary in response to Russia's conflict with Ukraine. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. We booked a Viking cruise from Venice to Athens in late 2020 for September 2021. The departure flight from ******* was delayed due to the storm. Booking # XXXXXXX Sandi. One thing Amawaterways and many other river lines do is run two ships simultaneously on the same one-way itinerary, with one ship starting at one end and the other on the opposite end. was 4 units wide . Expires March 31, 2023. It is the standard architecture that gives the river boat some leeway with rising and falling river levels. Desired outcome: It is obvious to the casual observer that VRC is not in financial distress as they have added ships to their fleet and the CEO is listed a a billionaire. Viking changed their policy after they took all our money, lured us into taking now worthless vouchers. Here's our experience with the Viking cancellation policy. is a travel editor for TPG, with a focus on cruise travel. Scenic. As compensation we have been offered a derisory 200 voucher towards a future cruise. Viking Cruises has ceased all operations in Russia this year in response to the Russian invasion of Ukraine. Learn more. This account has been claimed by Viking River Cruises customer service / representatives through our verification process. My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. We booked a January 2021 cruise. SPRING SALE Special Fares Reduced Airfare Dates: Availability: On the other end, river boats are built with a shallow draft of about six feet deep to avoid hitting the river bottom. The ship can welcome up to 386 passengers, and. **** called finally, apologized and said that he 'misread the rules', misunderstood the rules and this isn't a big deal (his attitude). Viking Neptune is a new ship that will join the fleet in 2022. Share. Very disappointing. Cannot go on a cruise if not jabbed even to countries which have no covid requirements any more. I was told Viking doesnt own the hotel and the hotel will not let me make a change since Viking handled the booking. Viking River Cruises Viking Rolf (Photo: Viking River Cruises) Viking, which operates both ocean and river cruises, has canceled all 2022 departures from its Kyiv, Black Sea and Bucharest itinerary . The booking # is *******. US. It closely resembles one of Viking's highest rated world cruises in the past, Chairman Torstein Hagen said in a live webinar Sunday when passengers were notified of the change. Not every river cruise line takes the same stance. Or, you might have a few port stops changed out for new ones, or spend more time than you prefer in busses or hotels, possibly with shorter visits to destinations that now require longer bus rides. If you are concerned about the water level on your upcoming river cruise, do your due diligence before you take any action. This complaint has been resolved automatically due to user's inactivity. called Business since the middle seats were left vacant. We Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. We would appreciate any help you can provide in helping us to get the rest of our money back. When Viking informed me that the alternative flight was booked, I was not told that I had to pay the tickets myself in order to obtain the boarding pass. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. We rebooked yet again and we're told that we had to have the vaccine before we would be able to take our trip. Global warming is indeed having an effect on European rivers. As a result, river levels are falling to critical levels. Viking has refused. (Enrollment required for select benefits.). 1. We asked to transfer the trip to my son and grandson, but transferring the tickets is not allowed. I contacted Trip Mate and was told the vouchers were not covered and that I needed to contact Viking because they handled vouchers. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive Booking number 7141933 For an explanation of our Advertising Policy, visit. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Do your homework and always make informed decisions. All Mekong River cruises through Vietnam and Cambodia have been suspended until November 30. . I asked the captain how deep the ship would be if it sank. Learn to how to find the cheapest awards. Instead, in the most extreme cases, AmaWaterways will create a new itinerary. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. They said they did. This was told to me by two separate employees. Its not an American company so they feel like they can treat Americans any way they want. And rebooked the following summer My travel partner , my sister, died 6 months before our trip that next summer die to COVID. A *** incentive ********** was offered and accepted by us to use toward future booking. We want our money back since we will never met the requirements to sail and we never agree to those requirements, Our booking number is XXXXXXX and is associated with ********************* ********. In this case, you will receive a full refund of your cruise fare. Yazmin Hope and Libby Gallagher Our flexible deposit policy applies to new reservations only made between 17 December 2022 to 31 March 2023 and is combinable with all other Viking offers available. The 13-city cruise was supposed to take passengers between St. Paul and New . A place on the excursion I tried to book. We also ensure all reviews are published without moderation. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus For every day that is altered, AmaWaterways guests will get 50% of the daily rate they paid as a future cruise credit. Improve earnings, maximize rewards and track progress toward dream trips. Because of COVID, we had to cancel the cruise, and received a voucher from Viking. The guest services lady said well you can complain at the Share your photos and videos with others to prove the truth of your words. We are told now that change is not possible at all because vouchers have expired. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. The Rhine River is more sensitive in terms of river flow because it lacks the dams that are on the Danube River. It is February 1st today and I went online to book excursions for a trip almost 3 months from now. We were issued the vouchers that had an expiration date October 2022. They offered us a 150 dollar non refundable credit to be used onboard. Companies will need more ships to carry the same amount of cargo, increasing transportation costs all of which have a negative impact on the European economy. Spoke to several people today, including a supervisor My husband and I were scheduled to leave for our Viking cruise around Spain on Jan. 11. took the call and told us that schedule wouldn't be available most likely till January 2023. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russia's invasion of Ukraine. Plus Ups are excluded. It's a human right to have access to fresh water and clean sanitation. Viking Chief Health Officer Dr. Raquel . But all was not lost. "You might see some cities you might not have expected to see and you might miss some you wanted to see. Look at the Mekong you dont cruise in May, June, July and August because its too hot. My bag didn't make it. But there is nothing we can do, your vouchers have expired'. On February 1, the shore excursion booking system opened up for the ocean segment of my trip. Not impressed and wi never book another trip with this company. We appreciate you sharing your experience, Marie, although we regret to hear of your disappointment. It is time for Viking to do the same and act like a cruise line instead of a medical facility. He made the commissions, we will not sail and lose 14,000 dollars. The trip was for September 2020 but was cancelled due to the pandemic. Then when operations started again, we decided to book a cruise to sail November 2021 At the time we booked, vaccines were not a requirement.

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