fandango confirmation number lookup
The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. Enter the complete 10-digit phone number. When I get to the theater what should I do? I tried 4 times prior to the expiration date to no avail. Unfortunately, Special Engagements carry a pass restriction. 1/3 spots are taken by a bugged Endgame ticket. I went online and tried to talk to a representative about my card mishap. Yes! 0 stars if possible. Oct 28, 2015. Hours. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. You may select from a range of shipping options including USPS and UPS. Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Look at all the negative reviews - it is true. Agency Kitchen All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. I went to Applebee's twice and earned 3 TOP GUN tickets. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! And you NEVER get the "forgot your password" email. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Online orders can be paid with Visa, MasterCard, American Express and Discover. View recurring transaction details for previous monthly payments. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. There's a little square with the broken image . In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Area codes in North America. Impossible to get a hold customer service over phone. Your Fandango A-list tickets should be in your A-list reservations. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. Find out how we combat fake reviews. Note: Admission policies may vary by location due to state or local ordinances. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres So I was at work trying to print this and no images or barcodes were popping up. Absolute garbage company with terrible customer service! We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. On a holiday week, the showtimes may not be available until Wednesday. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. I sent another email to their help desk and no reponse. My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. The fee is displayed on the Order Summary during the online purchase process. As it takes up to 72 hours for you to receive a response, you can submit your query via. Why do you charge a booking fee? 2sandiesmail. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. The theatre employee can access your order by phone number, ticket ID or confirmation number. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Eventually, I settled for tickets at a local Regal (only one with IMAX in the area). Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. I go back to Fandango and they are escalating the issue to a higher level. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. You can visit your local theatre to find their specific pricing policy. Who enforces the ratings? Select a movie and showtime, and then proceed to purchase the ticket. Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). Should you wish to purchase more than ten tickets at a time, please place separate orders. Customer Service chat is the biggest joke. Who gives movies their ratings? Site shows the same bad phone #. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Pretty Much a Corporate ruse designed to make communication difficult. Their response was that the promotion had ended, nothing they can do. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. For questions about gift cards check out or Gift Card FAQ. Login to your Regal Crown Club or Regal Unlimited account. Last week, I went to make a reservation to see Shazam on the weekend. How do I use Regal Gift Cards to purchase tickets? For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. AGENCY BAR+SOCIAL While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. checks for MPAA guideline adherence at the doormans post and theatre checks. When there's a problem, there's absolutely no support. Employment Edit your payment method for Movie Club. How Does Fandango Refund Tickets by Email? Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. It won't go away until after that Thursday. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. 1. 2023 . I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. This along with their surcharge makes them not worth the hassle. 2. DO NOT USE THEM for movie tickets. Dolby ATMOS Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Please see Admittance Procedures for more details. No. for proof of age for each additional ticket being purchased. How Do I Make a Donation Request? Bought 4 tickets using a gift card & balance going on my credit card. This company needs to be shut down, so many horrible reviews and nothing is being done to . I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. Would give zero stars if I could. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. I tried calling 4 times today, twice they hung up on me. I can guarantee you. Activate card. No. The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. FANDANGO Nightmare Company. Health & Safety Action In Regards to the Coronavirus. I used Fandango to purchase tix for the new Star Wars movie. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. How Do I Apply For aJob? Does my theatre have a military discount? $70 spent and had to purchase new tickets to see the show. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. For extenuating circumstances, please consult theatre management. For example, one theater might receive one film to play, another theater might receive another. DoNotPay can help you save big bucks on all lifes trifles! During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. The Regal Crown Club FAQ's can be found here. Refunds are available in certain limited circumstances described below. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. NC-17 -- No One 17 and Under Admitted. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. To receive a military discount you must be an active or retired military veteran. Click Print Receipt under Orders. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. Gift Cards Offers. JavaScript is disabled. What are the Ages for Children / Senior Pricing? Here are 8 tips for writing great reviews. No, the system is not designed to serve the function of "critic." Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Never ever deal with these people. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Present the barcode on your phone to the usher at the theatre for admission. Do You Sell Group Tickets? If your card is registered, the theater can look up your account with your registered phone number or email. For a better experience, please enable JavaScript in your browser before proceeding. Legal Reigns supreme. CDA Idaho. How Can I Get a Movie Ticket Refund With DoNotPay? You bet. Do You Offer Hearing Devices? How do I update/change my payment method in the Regal mobile app? Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. CSR and Supervisor simply read the script over and over and would not issue a refund. *Excludes 3D and you must have your birth date registered. its a very bad app. They are a rip off and terrible customer service. My first and last time to use them. $70 spent and had to purchase new tickets to see the show. I was able to save $5 on a movie ticket, but I also had to pay a convenience booking fee of a couple dollars for each individual ticket, so depending on how many tickets I had to buy would depend on if I actually saved any money with the promotional code by using Fandango. There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. Do You Sell Gift Cards? Sorry, no bartering. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. Yellow Tickets are not valid in California, New York or New Jersey. They issued me a credit and the credit did not work! Most new releases are considered a Special Engagement, but check movie times and tickets for your. Wait to be redirected to another page. The only way I could get a credit was if I joined their VIP program. You must be 21 or older to purchase tickets in Balcony and Director's Suites. That's your best bet. Please check your local theater under the Ticket Pricing tab. Claim your profile to access Trustpilots free business tools and connect with customers. I used Fandango to purchase tix for the new Star Wars movie. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. Any money or points on thecard will be merged to the account number you want to keep. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Refund Policy You will need to have your receipt or transaction numberon hand. Called customer service and waited for 40 minutes. For some reason, it showed 3 Avengers reservations, even though it should only show 2. Sorry, but all credit cards used must have a U.S. billing address. Just try to navigate a Fandango online customer service website. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. Ushers may conduct additional photo I.D. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. SCAM LIKE: Attempted to use the fandango site. When I purchase tickets online, it requests a zip code, but what if you're from Canada? Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. Child tickets are for ages 2-12 . If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. Visit your local theatre the find out details on matinee hours. The ORP Directory Lookup is available for validation purposes. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Amazingly the purchased showed up. Do not waste your time purchasing from Fandango. I would suggest you avoid this company. This was a horrible experience and customer service was none. . As long as you complete your request and submit it before the show starts, you are eligible for a refund. Parents should be especially careful about letting their younger children attend. They probably make more money scamming than selling tickets!!! Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. They refuse to give refunds via email or chat. Open it in your web browserand start exploring the services we can offer. G - General Audiences-- All ages admitted. Gift cards can be purchased at all or our theater locations or online byclicking here. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. We are proud to partner with studios to promote feature films and will run giveaways and social contests. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. You can do this from your web browser. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. Please call theatre for any local restrictions. They can only be used in the country they were originally purchased. Wrote to them to get refund, no answer. You can check your gift card balance here. How Long Will a Movie Play at my Theater? View our, Yes. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. I can guarantee you. It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. That makes six. As long as you complete your request and submit it before the show starts, you are eligible for a refund. I lost my Diamond Rewards Card--what do I do? How are state attorney generals everywhere not investigating this company?? Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. Effective July 1, 2019, you can redeem your free ticket on the Paragon Theaters app. Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. Can I give them negative stars: yes they are as awful as people say. For assistance, contact a staff member. Children 3 to 11 must pay the child admission price. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Wow! If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. I get home and decide to view my tickets and I can now see the QR Code and a barcode. You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. No images. Tickets purchased through Fandango.com can be used at AMC theatres. The fee is detailed (listed as "booking fee") on your order summary at checkout. Soliciting or loitering on Regal Entertainment Group premises is not allowed. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. The next day I notice charge on bank account. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. All rights reserved. Try the Fandango FAQ for more information. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. But the purchase went through according to AMC cause it was using one of my reservations. I had a line of people behind me and had to by tickets again to get in. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. Absolute nightmare company! Locations with student pricing available are listed on this page. Do the ratings indicate if a movie is good or bad? Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Those work just as well on a phone as they do on a piece of paper. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. If you wish to exchange your ticket, you get the VIP+ points accordingly. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. Sign into your Regal Crown Club account. What Do I Need to Pick Up My Tickets? As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Should you encounter any issues with the application please contact us at 1-800-541-5555. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. for each ticket they purchase. We may also accept certain theater partners' gift cards for their theaters. I called them right away and they said they'd give me a credit. HORRIBLE. Locations with military pricing available are listed on this page. I can promise you. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Totally inflexible. I log in and completed checkout only to realize that when logging in, the system changed my theater selection. I finally happened to hit a movie a could actually use it on, and it won't take the code. When Fandango works, it's fine. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. Bookings are received on Monday and schedules are built on Tuesday with showtimes available for the coming weekend by late Tuesday evening. It is REGs policy to support the MPAA ratings system to the fullest extent possible. A month -several emails, 4 phone calls later- still no help! Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Thank you for your purchase. They issued me a credit and the credit did not work! All Fandango rewards customer services employees dont want giveaway free moneys, gift cards, and stuffs to customers anymore. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. Contact your local theatre if you have questions regarding any state or local requirements. Precious metals are still not accepted. Parents are urged to learn more about the film before taking their children to see it. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11.
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