youview box after leaving bt

Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. Is my box a brick ? If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Visit our full contacts page here Toshibas 1Tb drive is model number MQ01ABD100V. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. Again, many many thanks. That is completely untrue. The below will appear on the email currently with the title of "About the services you're stopping". This guide covers the 500Gb models made by Humax for BT . "source": "", .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, Which Sunglasses Are Worn On The Mallorca Files? Just want to say Thank You. Excellent guide which I used to replace the failed drive in my BT youview box. I followed your easy to follow instructions & have successfully fitted a new hard drive ! Ktm Rc16 2021, These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. I tried reformatting in exFAT too and that made no difference. Works fine now. Why couldnt more companies follow your example? Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. Thanks for the installation guide. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Check your box model If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Thanks very much, good for the Planet as well as my wallet. We thought it would . If you are using a used hard drive you will probably need to delete all the partitions from it first. addEvent(evts[i], logHuman); Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. I had a Seagate drive but got a Western Digital drive off of eBay to replace it. FOR SALE! Saved over 100 on buying a new box. Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. Read our cookie policy. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. I cannot thank you enough. Ive reset the box, connected HDMI directly to the TV, but still the same. They will only unscrew partially i.e. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Hi, Just replaced hard drive working fine thanks for the info . Some people have had success cloning the old drive to a new one link. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. This is to support the feature of pausing and rewinding live TV. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. Naturally he blames the box, saying it is faulty after retuning and testing. A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. You should now have a fully repaired YouView box! Starter includes a basic YouView box with over 100 channels, catch up and on demand, and you can add BT Sport (as long as your broadband has a download speed of at least 6.5Mb). How To Become A Commercial Diver In South Africa, Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. I had a spare laptop hard disk (Hitachi, 80Gb) so I followed these instructions to fit, and it kinda worked the box was now alive, it would record the current programme if I pressed the record button, but anything I set to record failed. UTV unavailable on YouView via catch up/on demand. when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, Gently disconnect the plug for cable from the lid where it connects to the main PCB. Squeezing the plug should release the latch on it. The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. If we can't detect your region, then the app won't be shown. I looked at the old HD with a disk utility app, it just shows it as unallocated space. " /> You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. It now appears to be working fine. Fresh out of ideas now on an otherwise healthy looking device. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. The hard drive will work fine with the box on its side. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $26.61. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. .woocommerce button.button.alt:hover, .woocommerce input.button.alt:hover {background-color: #22a9f7} took the old drive apart and the arm was stuck solid in the middle of the disk!!! Many Many thanks! I'm now happy with the disagree icon, because its gone. You can also buy or rent the latest films and box sets from the BT TV Store. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Very helpful thanks. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. Sign in or register to get started. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Make sure you keep the box in standby. This guide covers the 500Gb models made by Humax for BT and Plusnet. ok thank you so i will lose all my recordings but any more i make will be ok ? }; Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . }); Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. Im curious about fitting an SSD. PS. Start a topic. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. I used Gparted as I am running Linux Mint. YouView TV Ltd 2023. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? That is, will I still be able to watch iPlayer through it? We know how important recordings are so we do offer options to keep your recordings. It's also on retail PVR set-top boxes from Humax. Choose the first option Software Reset and press the right-arrow button to confirm. I can hear hard drive starting up with a quiet whirr but then stops. Went to 101, no picture, then an error popped up (YVM607). MANY THANKS!!! Free delivery for many products! Not tried the BT Vision option but I wouldn't expect that to work. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. Thanks so much for taking the time to document this. Teslin Fake Id, . fbq('track', 'PageView', { Easy to swap out. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. 2 avenue lalla amina tabriquet sal, Heures de travail: Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Is this really the case, as I thought these were key features of the box? YouView is supposed to be a box you can use without a subscription. YouView. Thanks in advance! The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) Hopefully that will be good for a couple of years and then Ill replace it with a new one. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Some boxes were fitted with a Seagate 500Gb drive instead, part number ST500VT000. Thanks. Visit our full contacts page here. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. YouView Box Hard Drive Replacement. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Thanks for the quick response and here are some related questions.. Brilliant instructions. The PCB is covered with a heatsink/RF shield. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! As I said above I unplugged the Internet from it for that day but that's probably not required. The Vision+ is an update to the 165960205623. It's annoying, frustrating, and quite frankly, definitely a mood-killer! Welcome to our best TV experience yet. Worked a treat. This I think was preventing the box seeing it and formatting it. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). I found the solution is to change the partitioning to MBR rather than GPT. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. It just makes the same beeping noise and wasnt recognised. My box got into the loading loop and beeps several times after switching it on. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Is it possible to reuse the old hard drive? .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. YouView TV Ltd 2023. However, good to hear that you got your neighbours up and running again with an internet reset. Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. Hi, None of the Maintenance mode options fixed anything on my failed box. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. Will my YouView box from BT work if I decide to leave BT? The Vision+ is an update to the 165960205623. Worked a treat for my youview box thanks , Hi Get in touch. And if you cancel your contract it is only these services that will stop (in this case BT TV). That's why we have an automatic standby mode. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . The email isegregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . On demand and PVR works fine. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. The different options available are displayed below. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! New replacement drive works a treat. The 320GB HDD in my neighbours Talktalk DN372T failed. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. I got the box working again got into the maintenance menu and selected the first option. Thanks for the guide! The connections are the same so any of the brands are interchangeable. Thanks for the info which was clear and easy to follow and saving me a load of cash. All good Cheers! I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Thank you again! Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. Still functioning Cancelled a couple of months ago. Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. display: inline !important; Within three seconds press and hold the power button on the front of the box and hold both buttons. Could the solder joint have failed spontaneously without any physical interaction? I then turned it all off for a minute and then back on. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. See our connection guide. Thought I was going to have to spend 150 on new one. } All rights reserved. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. If in a Freeview Light area, it will still get most of the major channels, but not all. document.addEventListener(evt, handler, false); 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. If so what file type.? It looks like you're new here. Save yourself the hassle and don't bother. Do you think I need to format the drive..? Does the YouView box work after leaving BT? I have a brand new WD 1tb drive waiting. Once you complete your initial 12 month contract your box is 100% yours to keep. perfectly quiet, its lovely. Select Automatic standby. My PVR has started to boot loop. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. Thank you so much for these instructions! Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. Place the PCB back in the bottom half of its casing. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Would have thrown the box away without finding your site. This was great. How To Become A Commercial Diver In South Africa, }; BT Player only available to BT broadband customers. The only thing you will lose is the BT (Vision) TV app. Get in touch Need more help? It seems unlikely. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. So count me as completely and utterly confused! And if so to what format please? By continuing to browse, you are agreeing to our use of cookies. If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. You can restore your box back to its factory settings, letting you start again from a clean slate. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. on catch-up as I was not paying for their TV services. Les champs obligatoires sont indiqus avec *, Adresse: How to leave Call us on 0800 783 1401 to leave BT. OFCOM, maybe. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. } "pluginVersion": "1.6.0" Ordered a new hard drive and have installed using your clear instructions. I tried the factory reset and the usb reset but no luck. Put the machine screw back in above the SCART socket. } else if (window.attachEvent) { Thanks for the feedback Keri! Visit our full contacts page here. If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. Is the soldering easy or should I take it to a hifi repair shop? 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. Apologies if someone has already asked this info. Put the bottom back on the box loosely and turn the box upright again. Weber County Sheriff Jobs, Yes you are being misled by BT. The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. document.detachEvent('on' + evt, handler); What are things against if so As Graham pointed out, whether. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . Ktm Rc16 2021, Everything else will continue to work perfectly. I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Reports about this have diminished, so maybe BT finally put a stop to the misinformation. fbq('init', '128412981189068', {}, { JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. It might be a failed component rather than a soldering fault. If you cant there might be some other fault with the box such as failed RAM or flash storage. Thanks Russell. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? BT Vision+ Pace DiT7431/052B Box. Any Ideas? Easy to follow and pretty straightforward to carr out which was great. You can now undo the 4 screws holding the hard drive in place. Discover the great features of our smallest TV box from BT. Whether you can get all the HD channels depends on what transmitter you will get channels from and the reception conditions. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. Could it be that as I bought a second hand hard drive this is why it wont work? (function(url){ img.emoji { thanks again. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. Press and hold the reset button on the right-hand side of the box. Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); All Rights Reserved. If so why are BT misleading customers into believing that they need to return their YouView box? You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. Note which screws went where. If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. Would the solder failure be visible? Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. Following the removal of the HDD I did open up the HDD and could see the arm was stuck. Here's everything you need to know: What is Ultra HD? I tried all 5 options in M mode and kept getting the same answer. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. var removeEvent = function(evt, handler) { if (window.removeEventListener) { Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. I had a spare 640GB drive from a laptop with a broken screen. Youview is a TV service that provides more than 70 live digital channels. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. I can view but not hear SD channels, but cant see any HD ones at all. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! Thanks, good guide. } else if (window.detachEvent) { if(/(? With the lid clipped back in place turn the box upside down and fit the 4 long screws. Just fitted a new Seagate drive following your instructions and Im back in business again! Ordered a replacement Seagate drive, followed the procedure above and happy days!!

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