why are tickets available on stubhub but not ticketmaster

The Customer support services are open on all days but they have a certain time range they need to be reached out within. * Confirm your ticket transfer. You will enter your community username and new password and done! TM previously allowed transfer (which is why I posted) and now transfer is not available. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. In most cases, tickets arent issued until 24 hours before the event. Some teams, venues, or artists put delivery delays. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Choose from the events list or search for the event through the search bar you wish to attend. Primary ticket dealers and resellers for events. Get this delivered to your inbox, and more info about our products and services. [deleted] 4 yr. ago Ticket fees are high but not entirely arbitrary. Cookie Notice Tickets for concerts and sporting events. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Not every ticket includes a facility charge. Refunds can also be requested within 72 hours of purchasing your tickets. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. A Division of NBCUniversal. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Nothing was even on the table. [2022], SeatGeek vs StubHub: Which Is Better For You? While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Support our mission, and make a gift today. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. Even for the buyer, searching and doing other movements on their website comes without any charges. If you make a purchase through any links on this website, we may get a commission. StubHub will show you a list of available tickets along with the section, row, seat number and price. newsletter. Your email address will not be published. I think weve already covered that.. In addition to that, itll also charge an order processing fee. No tickets available. Full refunds from participating venues within 72 hours of ticket purchase. Enter the recipient's first and last name, email address, optional note and phone number. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. The fees are a gouge. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. That doesnt make it true. Nearly every ticket will have a convenience fee added for doing business through this service. Previously there was an option to transfer and now there is not. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). Ability to view venue map. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. Resold tickets are priced by the individual seller. Help us improve this article with your feedback. These days, the majority of ticket sales happen online. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. The search function is one of the best in the industry, including venue map viewing and advanced filtering. Is there any way I am able to give these tickets to the buyer? Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. All rights reserved. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. You would transfer the tickets from your Ticketmaster account to the buyer's email address. 24/7 live chat support. Both TicketMaster and StubHub have proprietary applications. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. But its worth nothing that this case was won because the fees werent disclosed. Advertisement. The prices and their ranges will depend on every event you have chosen. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. The cheapest prices and best locations vary depending on the event, so it always helps to check both. "Stubhub is saying they cannot refund buyers because sellers . Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. You can now buy a fraction of a house. Order processing fees are another type of convenience fee. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. We are changing the way you register and sign-in to the StubHub Community. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . On the landing page, you will witness a big white box through which you can start searching for events directly. [2022], Ticketmaster vs Live Nation Which One Is Best Option? As an Amazon Associate we earn from qualifying purchases. Ticketmaster seems to be indicating the tickets are non-transferrable. Why are tickets available on Stubhub but not Ticketmaster? Doing so will bring you to the primary seller's page. StubHubs website is very convenient to use. There are exceptions for US Open matches and MLB games. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. Search by team, venue, artist, or event. We do the research and testing so that you don't have to! And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. The option of reselling tickets for sold-out shows is available. Ticketmaster wont let me transfer tickets. If anything, we should be glad that guy in the audience managed to yell a little bit. I can't see my Resale tickets available to buy on the website. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. Ive sold a couple pairs of tickets on Stubhub and want to transfer them to the buyer. You can also see all the fees broken down at the checkout. Or maybe at least know why all of a sudden I cant transfer tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. 3. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Now its all about Trump. We are changing the way you register and sign-in to the StubHub Community. Stocksy. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. Now what you can do is sell them to other people on the same platform. Previously, it was known as the largest secondary ticket marketplace in America. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. It has a good user interface, and the website is user-friendly. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Sign up for The Goods newsletter. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. With that said, you may still find yourself dealing with some additional checkout fees. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. Facility charges are determined by the venues. Select "Tickets" from the drop-down menu. "It just becomes a part of the overall economics of going to an event," Goldberg says. Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. See Full Review of - Ticketmaster | Stubhub. Please consider making a one-time contribution to Vox today. Press question mark to learn the rest of the keyboard shortcuts. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. seven seven = .hide-if-no-js { All this makes it easier to search on this website. Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Sorry we couldn't be helpful. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. 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Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. ViralTalky's team of content writers regularly helps write high quality content. Obviously, were used to paying fees anytime we buy tickets online. The delivery fees are determined by the venues. In most cases, tickets arent issued until 24 hours before the event. There isn't any individual resale fee on these transactions. By choosing I Accept, you consent to our use of cookies and other tracking technologies. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. To put it in short, Ticketmaster has a website that is easy to use. Try pm'ing a mod at stubhub.community to hopefully get a faster response. However, it might actually be a fraud. CPAC used to be a barometer. 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While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. Specify the number of tickets you want to pay for. Only some of my tickets have sold. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business Thank you! You are not required to use the same device you used to book the tickets. Elon Musk thinks were close to solving AI. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. For Ticketmaster, the biggest selling point is a flexible return policy. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. Ostheimer said no, sorry, he would be using the preselected question cards.

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