ncl butler and concierge service

Guide and tips to Norwegian Cruise Lines The Haven. He said "Let me bring dinner to you" and I was glad of the offer. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Use them, and reward as appropriate. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. *Square footage and stateroom configuration and capacities vary by ship. There is another thread about tipping the Butler good luck with that one. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Last cruise. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Watch the horizon glide by from expansive private balconies. Butler and Concierge are not included in the Daily Service Charge. Our butler brought a full breakfast to us every morning. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. I have had 2 NCL cruises in suites. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Minisuite is a balcony room with a slightly bigger bathroom. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. 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Evening turndown service of guests beds. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. I have had two on NCL (Spirit), they can be fantastic. Helps make restaurant, spa and shore excursion reservations. Related: Are drinks packages worth the price? Disney offers a sort of butler service for its concierge-level guests. From here, the sky is quite litterally the limit. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Related: 21 tips and tricks to make your cruise go more smoothly. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. By Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Concierge. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Makes reservations for evening shows and other entertainment options. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. It will likely also be in accordance with the level of personalized service that you recieve. Are drinks packages worth the price? MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. ft.*, the Deluxe Owners Suite pampers up to six guests. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. This site does not include all credit card companies or all available credit card offers. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. It is a cruise ship not Downton Abbey. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). With up to 6,694 sq. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. As such, there is no specific guideline on how much you should tip your butler. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? This is a question that we are often asked by guests. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. What is the cheapest month to book a cruise? 574 sq. Mountains and beaches look so much better from a penthouse view. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Draw a bath with bubble bath or flower petals. We were on a very port intensive itinerary with our two kids. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. one night we stayed in to watch one and ordered pizza. You will be able to leave a comment after signing in, By - you should always consider paying more if they did something special for you that made your cruise more enjoyable. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Next morning I could hobble so was able to go to the restaurant albeit slowly. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Some lines, like Silversea, have a butler for every suite. Overall a very nice experience. We've booked a suite next year, a spa suite. LauraS The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. But if youre cruising The Haven, youre in for a special treat. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Or relish a quiet moment after the kids retreat to their room. Seldom travelers may not get enough value to warrant the cost. Your concierge is a bit like an agent to you on board ship. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Improve earnings, maximize rewards and track progress toward dream trips. He/she isn't just "yours". Similarly, they can't make the ships stay in port longer or travel faster to the next destination. The standard phone in your suite has these same numbers pre-programmed as well. ft.*. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. TPG values it at $1,600. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. No balcony on Norwegian Dawn and Norwegian Star. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! 19952023, The Independent Traveler, Inc. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. the escort onto the ship has failed both times we sailed in suites. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Fine linens, feather duvet on stateroom beds, and a pillow menu. Concierge services to help guests book dining, entertainment, shore excursions, and more. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. An aft-facing mini-suite would not include a butler/concierge. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! All Rights Reserved. CC Help Jenn The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. I hope those neighbours tipped him well as he was so devoted. Your butler is there to make it happen. phone to call my cabin mates - it works ! He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. To add to the above, your butler and concierge are shared with other guests. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Your butler can also help with in-room parties. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. 24-hour trained and certified suite butler. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Call me with your order and I will set up your room." The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Copyright Cruise Blog Media LLC 2023. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Uber Cash and Uber VIP status is available to Basic Card Member only. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Assists with priority access to tenders to shore. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Related: Is Disney Cruise Line concierge level worth it? The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." With Europe-trained butlers, there is no request that is to challenging for them to handle. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. It was kind of neat. Please view our advertising policy page for more information. Thanks to all. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). DECK 16. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Look for the connecting stateroom icon. Ship and Suite Orientation. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. For an explanation of our Advertising Policy, visit. Phoenix Concierge Services. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). These Guild of Professional English Butlers are among the best anywhere at sea. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Plus Ups are excluded. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. you also get free pay per view movies! the grandson had a meltdown and dad went to the room. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. We expected beggars on the streets of the big cities but not on the ship. The service operates as a dedicated phone line, available . They also explain how you access certain parts of the ship so, for . In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. DECK 19. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. But if you're cruising The Haven, you're in for a special treat. They also supervise the room steward and makes sure things are done properly. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. I had no idea about the pizza. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Serve afternoon canapes and/or afternoon tea in your cabin/suite. These stories will help: A beginners guide to cruise line loyalty programs. I have found the concierge to be hit or miss. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships.

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